Faqs - EmployeeMetrics

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What types of businesses use EmployeeMetrics® software?

EmployeeMetrics® software is designed for any business that currently has its employees record hours worked and breaks through an electronic timekeeping system.
Which industries does EmployeeMetrics most commonly serve?
EmployeeMetrics® serves businesses in a wide range of industries, including:
- Retail
- Hospitality
- Manufacturing
- Health and Beauty
Do hourly employees need to clock in/out to a new or an additional system?

No. EmployeeMetrics® is designed to integrate with the existing timekeeping system.
What information does EmployeeMetrics® obtain?

EmployeeMetrics® obtains employee names and/or ID numbers, job titles, and timekeeping data.
Does EmployeeMetrics® retain any confidential information, e.g., social security numbers, date of birth or earnings data?

EmployeeMetrics® does not obtain any of the above pieces of confidential information.
What are the timekeeping systems with which EmployeeMetrics® is compatible?

Currently, EmployeeMetrics® is compatible with ADP, Clover, Heartland, Homebase, Zenoti, and TSheets.
What if my timekeeping system currently is not integrated with EmployeeMetrics®?

We want to serve you! To do so, we are happy to work with you to assess what is involved in constructing a new integration. Most new integrations take approximately one month to complete.

What data are displayed on the EmployeeMetrics LiveView™?
EmployeeMetrics LiveView™ displays the following information about hourly employees during their shifts:
- When they clocked in
- When they are on break
- Whether and when they already took breaks
- Whether they still need to take a break
- Whether they did not record a compliant break
How do my hourly employees view EmployeeMetrics LiveView™?
Hourly employees can view EmployeeMetrics LiveView™ if it is displayed on a centrally located device. For instance:
- A smart TV
- A tablet
- A computer monitor
- A Point-of-Sale device
How does EmployeeMetrics® determine the shift length on EmployeeMetrics LiveView™?

The default setting on EmployeeMetrics LiveView™ is 10 hours. EmployeeMetrics® users with company permissions (e.g., business owners) easily can adjust this setting.
How long are the lag times between EmployeeMetrics LiveView™ and when employees clock in/out?

With few exceptions, lag times are less than 2 minutes and usually under 30 seconds.

How does EmployeeMetrics® determine the display of the meal and rest period icons on EmployeeMetrics LiveView™?

The default settings on EmployeeMetrics LiveView™ are based on California’s meal and rest period laws. EmployeeMetrics® users with company permissions (e.g., business owners) easily can adjust the placement of these icons. In general, EmployeeMetrics® recommends using criteria that align with the state and local labor laws that apply to your business.
After how many hours worked must a second meal period be provided in California?

In California, the law states that the second meal period must be provided to non-exempt employees that work 10 hours or more.
If you plan to work 10 hours or more, can you take both meal breaks contiguously in California?

Yes, but only if the break begins before the 5th hour on the clock.