Faqs
Have a question? Hopefully we have your answer.
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What types of businesses use EmployeeMetrics® software?
EmployeeMetrics® software is designed for any business that currently has its employees record hours worked and breaks through an electronic timekeeping system.
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Which industries does EmployeeMetrics most commonly serve?
EmployeeMetrics® serves businesses in a wide range of industries, including:
- Retail
- Hospitality
- Manufacturing
- Health and Beauty
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Do hourly employees need to clock in/out to a new or an additional system?
No. EmployeeMetrics® is designed to integrate with the existing timekeeping system.
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What data are displayed on the EmployeeMetrics Live View™?
EmployeeMetrics Live View™ displays the following information about hourly employees during their shifts:
- When they clocked in
- When they are on break
- Whether and when they already took breaks
- Whether they still need to take a break
- Whether they did not record a compliant break
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How do my hourly employees view EmployeeMetrics Live View™?
Hourly employees can view EmployeeMetrics Live View™ if it is displayed on a centrally located device. For instance:
- A smart TV
- A tablet
- A computer monitor
- A Point-of-Sale device
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What information does EmployeeMetrics® obtain?
EmployeeMetrics® obtains employee names and/or ID numbers, job titles, and timekeeping data.
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Does EmployeeMetrics® retain any confidential information, e.g., social security numbers, date of birth or earnings data?
EmployeeMetrics® does not obtain any of the above pieces of confidential information.
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What are the timekeeping systems with which EmployeeMetrics® is compatible?
Currently, EmployeeMetrics® is compatible with ADP, Clover, Heartland, Homebase, Zenoti, and TSheets.
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What if my timekeeping system currently is not integrated with EmployeeMetrics®?
We want to serve you! To do so, we are happy to work with you to assess what is involved in constructing a new integration. Most new integrations take approximately one month to complete.
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How does EmployeeMetrics® determine the shift length on EmployeeMetrics Live View™?
The default setting on EmployeeMetrics Live View™ is 10 hours. EmployeeMetrics® users with company permissions (e.g., business owners) easily can adjust this setting.
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How does EmployeeMetrics® determine the display of the meal and rest period icons on EmployeeMetrics Live View™?
The default settings on EmployeeMetrics Live View™ are based on California’s meal and rest period laws. EmployeeMetrics® users with company permissions (e.g., business owners) easily can adjust the placement of these icons. In general, EmployeeMetrics® recommends using criteria that align with the state and local labor laws that apply to your business.
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How long are the lag times between EmployeeMetrics Live View™ and when employees clock in/out?
With few exceptions, lag times are less than 2 minutes and usually under 30 seconds.